How We Rate and Test Online Casinos for Australian Players

Every casino on PokieHub is rated according to five objective criteria. We can verify these facts. A rating you can't trace back to evidence is basically meaningless. We provide the good, the bad and the ugly.

How We Rate and Test Online Casinos

Where Every Score Comes From

Each of our casino scores is made up of five criteria, each worth up to two points. We usually check public license registers ourselves rather than taking casinos at their word. If we can't verify something, we leave it blank rather than guess.

Licence credibility - we check the public register of the regulator that issued the licence.
Market access: A casino that prohibits Australian players or has been banned by a regulator scores close to zero for this criterion alone, and the total score is capped at 4.5 out of 10.
We've reviewed the actual terms and conditions regarding wagering requirements, cashout limits, and time windows. Bonus fairness, here we come!
Speed of payout and limitations of withdrawals taken from the casino's payment pages, not promotional pages.
Complaints and support drawn from verified threads on AskGamblers, CasinoMeister, Casino.guru, Reddit and Trustpilot.

How We Score Every Casino Out of Ten

Each casino is assessed across five criteria, worth up to two points each. Licence credibility rewards regulators with real enforcement power, such as the Malta MGA or the UK Gambling Commission. Offshore licences from low-scrutiny jurisdictions score lower. Market access considers whether the casino legally accepts Australian players; sites that block Australia or are blocked by a local regulator score a maximum of 4.5 regardless of other scores. Fair bonus penalizes wagering requirements over 40x, hard cash-out limits, and bonus expir

Speedy payouts propel a score upward, as verified withdrawals clear within 24 hours, and weekly withdrawal limits exceed $10,000. Slow processing speeds, low weekly limits, or no limits, lose points. The complaints and support criterion draws from verified posts at AskGamblers, Casino.guru, CasinoMeister, Reddit, and Trustpilot. Consistent patterns of ignored/unresolved disputes and access to support reduce the score.

cess to support reduce the score.

Score Caps and Red Flags

There are three circumstances which can cap a casino’s score regardless of how well it performs in all other respects. The score will not go above 4.5 if Australia’s regulator blocks the casino or the casino excludes Australian players. The score goes down to 3.0 if the casino’s licence is suspended or revoked. If we are unable to check the status of the casino’s licence, the score is capped at 6.5. These rules apply strictly: a fast payout or a large bonus won't increase the score.

This is important, because a high overall score can conceal a single fact that can make a casino unsafe to use. A player that deposits at a casino that's blocked in their market may have no legal recourse if something goes wrong. Caps push that risk to come to the surface in the final number instead of being hidden in the details.

Our site earns a commission if you visit a casino via our links; we never use that money to buy a higher score or better placement on the homepage. Gambling should only be done by adults; if you feel that gambling is no longer fun, please get help.